Skip to main content

Don’t just take our word for it... please read some of the feedback we have received from our clients recently...

Residential Lettings

"Thanks for the help and immediate tenancy.  We are happy to be working with Alexandre Boyes and appreciate the great support you have given." Landlord September 2019

"Thank you for seeing that these issues were resolved quickly and professionally. We are very impressed with high standard of service we received. Especially on a Sunday which we can appreciate must have been inconvenient." Tenant, July 2018

"Thank you also for your very efficient and helpful service. You all make running a small BTL business a lot less stressful than it could be!" Landlord, May 2018

"I would like to say a huge thank you on behalf of myself and Jon, to yourself, the Mould Doctor Ralph and the landlord/lady for all the help and co-operation during the recent work. From the quick response when we first mentioned the issue, the professionalism of Ralph, the Mould Doctor, who has done a fantastic job and left the room as good as new. The problem has not returned and the finish looks incredible. As house proud people we really appreciate all the work gone into this and would again like to thank everyone invoived for their time and hard work." Tenant, December 2017 

"Just as an aside, thank you hugely to you and to all the Alexandre Boyes team who have made our first rental in many, many years so easy and such a joy! We really enjoyed living there and you have been so responsive to all our requests. I hope the new tenants settle in as quickly as we did." Tenant, October 2017

"Thank you to you and all the staff at Alexandre Boyes for making our renting process run as smoothly and professionally as it has, we'll definitely be recommending your services to any friends who move into the area." Tenant, July 2017

"I was just saying to my wife how glad I am we have you managing the property for us. Appreciate you keeping on top of these things on our behalf." Landlord, June 2017

"Many thanks to everyone, especially to you and to Charlene and Emma. We have heard many people (landlords, tenants or buyers) complaining about their estate agents. We thought it was a mere coincidence we have no complaints at all; a matter of good/bad luck. Due to our recent moving we have been in touch with a few estate agents and now we noticed the differences. You are by far the most professional, realiable and efficient team of estate agents." Tenant, May 2017

"I thank you for your efficient and pleasant service as Agents over the past two years and assure you of our fullest recommendation." Landlord, September 2016

"Hi Emma, Thank you so much for the smooth, quick and efficient service you've offered so far. Great to have new tenants in the property so quickly." Landlord, August 2016

"Hi Emma, May I just say a very big thank you to you for getting this all to happen without any stress and at exceptional speed!!" Tenant, July 2016

"Thank you very much. And thank you for being so efficient and thorough with everything you do, it really is valued." Landlord, April 2016

"Just wanted to say thankyou to yourself and the staff we have been in touch with for such a pleasant and easy transaction with everything, we haven't had a very good experience with current agents so a huge thankyou from us both for making it so much easier and a positive one." Tenants, March 2016

"Thanks for all your help.  I’ve been impressed by how smoothly and efficiently it’s all gone." Landlord, March 2016

"We wish to place on record our sincere appreciation for the kind and efficient service that your loyal staff members have provided over the years. Emma and Rachel have oftentimes 'gone the extra mile'." Landlord, September 2015

"Hi Emma, Many thanks and an excellent job by you and your team." Landlord, September 2015 

"Hi Emma, Thank you for providing such a smooth and efficient process; we have very much appreciated your hard work." Tenant, August 2015

"Thanks Emma for all your help in us securing the property, without your assistance I am sure it wouldn't have happened." Tenant, August 2015

"Hi Emma, Thanks for all your help. We were really impressed with how fast you managed to let the property. A big thank you to Laura for her help too." Landlord, February 2015

"I would like to thank you for all your work so far - we are most pleased with yourself and Alexandre Boyes." Landlord, January 2015

"Paula and I would also like to say thanks very much for your help (and that of your colleagues) on the rental front since January 2009 -- we're very happy we chose Alexandre Boyes and we greatly appreciated your efficient and effective work on our behalf. With very best wishes, Andrew and Paula." Landlords 2014

"I have dealt with many letting agencies in the past both commercial and residential, none have been as efficient and professional as Alexandre Boyes. Always felt that you and your team bend over backwards to assist with any query and always get back to me within a suitable time. Excellent team!" Tenant 02/09/2013

"Alexandre Boyes have been an incredibly supportive agency to me over the last 10 years with both Lettings and Sales. Having managed an apartment on my behalf for many years and the various tenants who occupied the property, I always felt completely at ease knowing Kate and her team were there to look after any enquires or issues. And again, during the recent sale of that property, Alexandre Boyes went the extra mile to personally ensure the sale went as smoothly and quickly as possible. I highly recommend this agency to anyone looking to rent or buy in the area and have referred many friends to seek their expertise. Their local knowledge and professional approach really sets them apart." Landlord 01/08/13

“Alexandre Boyes were professional throughout my search for a flat and during my time as a tenant. They suggested excellent alternatives when my first choices were unavailable. I was under tight time constraints and from finding the flat on Thursday, to moving in the next Tuesday, Alexandre Boyes went above and beyond the call of duty to help me move. They were equally as helpful when I moved out. I wouldn’t hesitate to recommend them.’ Rachel Mackley 13/11/12

I'd just like to pass on our thanks to Alexandre Boyes for the excellent service you have provided to us over the past five years, we have always found you very helpful and quick to response to any issues we have had. Thanks very much! Tenant 20/03/13

"Thank you so much for everything Emma. Your company has made the transition from Canada to Europe for us very easy :)"

"Thank you so much for all your help and patience with us through all this, both you and Emma have been absolutely fantastic!"

"...I would like to express my profound appreciation for more than three years of satisfactory cooperation with yourselves and wish you the very best with your business in years to come".

“ …we needed an agent that we felt would take care of everything and make the whole process as stress free as possible. You were the only agent that made us feel like that”.

“I would like to thank you and also huge thanks to Emma for her help and assistance over the last few days! I would happily recommend you guys to anyone as the service has been first class!”

“I just wanted to let you know how impressed I’ve been with my dealings with Emma. She’s been a complete star and I’ve nothing but praise for the work she’s done”.

“I spoke to everybody and anybody in Tunbridge Wells and heard mixed reports about other agencies and you had by far the best reputation, no negative feedback at all.”

“Thanks so much for all your hard work so far. I have been really impressed with how much you have kept me informed with your information and how trustworthy and honest you all seem to be. It is much appreciated.”

"Kate - as always, thanks for going that little extra mile......... it sets you apart from the competition!"

Estate & Block Management

"I just want to say how impressed I am with Mark, he came round no problem at all and was very professional and polite. A really decent guy, very impressed." 22/04/2016

"Thank you so very much for all you have been doing for us in the past few weeks. I for one really appreciate it." 08/03/2016

"PS – you are doing a great job on all this – we are lucky to have you on board – thank you!" Client to John Labrum re Section 20 external decoration works 10/09/2014

thank you.  Your constant and speedy help for maintenance matters gives me confidence." Client 05/09/2013

I thought the meeting went very well the other day and that all of the owners who turned up were impressed by the professionalism with which the meeting was being run by yourself.  I think this proves that AB was definitely the right choice!" 02/07/2014

"Just a note to say how much we all appreciate what you have done and are doing as managing agents for our estate. We can't thank you enough".

"I have been impressed with the speed of their responses to issues and their competence in dealing with the assorted matters that arise in managing an estate of this complexity.

They are pro-active in their approach to both day to day and longer term issues and adopt a very cost conscious attitude to any items of expenditure. This links in with their overall financial management ethos of providing timely and accurate information, which is much appreciated.

Their communication skills are excellent in that they keep everyone informed on a regular basis and ensure that all relevant matters are flagged up and actually addressed rather than allowing issues to drag on indefinitely."

"In just over three months since their appointment...Alexandre Boyes have achieved more than our previous managing agents did in a year".

“I would like to comment on how brilliant the grounds are looking since Alexandre Boyes have taken over the maintenance. I am very impressed.”

"I am very grateful for the continuing attention and professional support you have given to our needs.  You are a credit to your organisation!" Director of a Freehold Management Company in Tunbridge Wells.

Residential Sales

" Just want to thank you for the kindness, professionalism, effectiveness and hard work on the letting and selling of Flat 3, with a great result"

“I just wanted to say a big “thank you” to Dan and his team for all the effort they have put into assisting us with our house purchase.  They were always very responsive to our queries and were willing to go the extra mile to ensure that any issues were addressed as smoothly, calmly and efficiently as possible.  Having been on the buyer’s side of a transaction and experienced the levels of service and professionalism that Dan and his team gave, I would be sure to instruct them for any future sales as I know they will do everything possible to ensure the process is as efficient and stress-free as it can be.”

 "I just wanted to thank you for your help and support. Assuming our purchase goes to plan, I hope not to need an estate agent for a good few years! But when I do I'll be sure to come back to Alexandre Boyes. You and Kate and your teams have given me excellent, professional services and support with the flat over the past three years for which I'm very grateful."

"Yes - good news about the sale - thanks to Dan and his team. I'm very grateful to both of you for your help and advice over the past couple of years."

"Thank you – we are pleased we chose your company to work with us – you have all been very patient, understanding and, above all, very personable; all of us have felt very comfortable with your team who have been great – please pass on our thanks to everyone who’s been involved."

"Dan - thank you so much for all your help throughout this process - it has been much appreciated". Local solicitor.

"Dan - Thank you for doing such a great job. Your levels of service, professionalism and expertise are second to none and we will be recommending you to everyone we know with a house to sell. We hope Alexandre Boyes continues to grow and thrive and wish you all the best for the future".