Alexandre Boyes are excited to be recruiting for an Estate Caretaker at Royal Wells Park, Tunbridge Wells.
This is a fantastic opportunity to become part of the team responsible for maintaining one of Berkeley Homes’ legacy developments. Royal Wells Park is a prominent residential estate, and we are looking for a proactive, reliable and hands-on individual who takes pride in their work and is passionate about keeping the estate looking its best.
Working closely with the Estate Manager, you will play a key role in the day-to-day running of the estate, helping to ensure it remains a clean, safe, well-maintained and welcoming place for residents.
Job description
- To complete a general clean of the communal areas within the apartment blocks in line with the agreed cleaning schedule, to ensure the blocks remain of a high standard at all times.
- To be approachable and helpful while assisting residents with queries and concerns regarding the Estate, referring to the Estate Manager where necessary.
- To carry out daily site walks, inspecting the estate and reporting issues where appropriate to the Estate Manager.
- To monitor the arrival and departure of third-party contractors visiting the site to attend to maintenance issues and schedules, and to be the point of contact while work is ongoing.
- To carry out annual cleaning of the underground car parks on site.
- To keep the external communal areas on the Estate clean and tidy, ensuring litter and organic detritus is removed promptly, leaving the estate looking smart and cared for at all times.
- To deal with maintenance issues and repairs personally (including minor re-painting), bearing in mind such tasks need to be within the job holder’s skill base and capabilities. To report repair and maintenance issues to the Managing Agent where a higher level of expertise is required to rectify the issues in an appropriate timeframe.
- To monitor and adhere to Health and Safety Regulations on the Estate.
- To ensure communal bins are put out for collection in line with the Council’s weekly schedule and then promptly returned to the bin stores, and to ensure the bin stores are kept clean and tidy and are thoroughly cleaned once per week.
- As the Managing Agent’s representative on site, to support and assist the Estate Manager in fulfilling their own role, which includes fulfilling Health and Safety protocols on site and ensuring effective budget management and cost control in the proactive management of the development.
- To ensure the bike stores are kept clean and tidy by scheduling and performing a quarterly cleaning programme.
- To clean the water features on the Estate, including removing debris as and when required, thus minimising the assistance required from third-party contractors.
- To test and record the apartment block fire and health and safety systems in line with best practice recommendations (the Estate Manager will provide a checklist).
- To assist with parking controls on the estate by operating the UKPC mobile app to report parking violations.
- In times of dry weather, to water the site plants at regular intervals to maintain the appearance of the estate.
- In times of freezing weather, to refill the salt gritting bins and salt the pavements, to keep the estate safe for residents.
- To be the Estate Manager’s ‘right-hand person’, providing reliable day-to-day support with the smooth running and upkeep of the estate.
- To be able to work independently on site and have strong timekeeping skills.
- To adhere to the Managing Agent’s training programmes to remain compliant while working on site.
- There will be times when communication with the school and solicitor’s staff is required, although we do not maintain the interior of these buildings.
Personal qualities required
- Reliable and trustworthy – someone who can be depended upon to complete tasks to a good standard and take responsibility for their duties.
- Proactive and self-motivated – able to identify issues, use initiative and take action without needing constant supervision.
- Practical and hands-on – willing to get involved in the day-to-day cleaning, upkeep and maintenance of the estate.
- Organised – able to prioritise tasks and manage their workload effectively across the estate and all 9 blocks of flats.
- Observant and attentive to detail – able to spot defects, hazards and maintenance issues before they become bigger problems.
- Positive and approachable – friendly and professional when dealing with residents, visitors, contractors and colleagues.
- Good communication skills – able to communicate clearly, report issues promptly and keep the Estate Manager informed.
- A team player – willing to support the Estate Manager and contractors to ensure the smooth running of the estate.
- Flexible and adaptable – able to respond to changing priorities, unexpected issues and urgent maintenance concerns.
- Problem-solving attitude – able to think practically, find solutions to everyday issues and recognise when specialist assistance is required.
- Safety-conscious – understands the importance of keeping communal areas safe, clear and well maintained, and follows health and safety procedures.
- Punctual and consistent – arrives on time, maintains a regular working routine and completes agreed duties.
- Pride in their work – takes ownership of the estate’s appearance and wants to maintain a clean, safe and welcoming environment.
- Willingness to learn – open to training, following procedures and developing their knowledge of estate maintenance and safety requirements.
- Physically capable of the role – able to undertake the practical duties required, including walking the estate, cleaning and light manual tasks, with appropriate adjustments where applicable.
Interested?
Please contact Sally Pascoe if you would like to discuss this role further: Sally@alexandre-boyes.co.uk
