Her role extends far beyond the traditional remit of service charge accounting. Clare provides structure, oversight, and critical support across the department — from ensuring accurate budgeting and reconciliations to coordinating closely with block managers and contractors to maintain high standards of service.

She is trusted for her reliability, attention to detail, and the calm authority with which she manages the day-to-day pressures of a busy block management department. Clare’s contribution adds far more value than her job title suggests; she is a central figure in the smooth running of the team and a key point of contact for clients and colleagues alike.